Refund policy

We offer a 90-day money-back guarantee on AlignBack, which means you have 90 days after receiving your item to request a return.

To be eligible for a return, please contact us within 90 days of delivery and send the item back with all its parts. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@prevalnt.shop

If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Once we receive and inspect your return, we'll notify you and your refund will be issued to your original payment method.

You can always contact us for any return question at contact@prevalnt.shop.